Telecommunications Industry Practice

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With over 25 years of experience in the telecommunications industry across New Zealand, Australia and the Asia Pacific region, Firstname Limited has established itself as a trusted and accomplished partner in the field. We specialise in providing comprehensive GIS solutions tailored to the unique needs of telecommunications companies. Our extensive experience and understanding of this dynamic industry position us as a trusted partner for clients seeking strategic insights and data-driven solutions. These include:

Customer Analysis: We excel in conducting in-depth analysis of customer data to identify untapped product and marketing opportunities. This valuable insight aids in enhancing customer engagement and revenue growth.

Business Case Development: We specialise in supporting the analysis for creating robust business cases for new infrastructure and mobile build projects, ensuring informed decision-making and resource allocation.

Operational Workforce Dispatching Systems: Utilising the Esri Workforce platform, we are at the forefront of designing and implementing efficient dispatching systems to streamline operational processes. This includes implementation from the frontline, field worker integration to the backroom processes.

Call Detail Record (CDR) Analysis: We harness the power of CDRs to unlock geospatial insights into call patterns, usage trends, and network performance, aiding telecom companies in optimising their services.

Emergency Management & Disaster Analysis: Our expertise extends to disaster analysis, helping telecom companies prepare for and respond to unforeseen events with resilience and efficiency. 

Retail Store Planning: Our strategic approach extends to retail store planning, enabling telecom providers to optimise their physical presence and enhance customer experience. 

Telco Data Warehousing: In addition to our domain expertise, we have in-depth data warehousing experience across major database platforms, including the utilisation of Snowflake. 

We have the flexibility to deploy consultants either on-site or remotely, depending on your specific needs.

Firstname Limited is not merely a GIS service provider but a partner committed to your success. With our established record of success and a commitment to delivering quality, we are here to support your telecommunications initiatives with innovation, precision, and foresight. Explore the unique benefits of partnering with Firstname today and take steps toward a more connected future in the telecommunications field.